Troubleshooting Citrix Reciever Mac Version 12

From Receiver for Mac version 12.7, this tab is renamed to Updates.

Based on the delay group settings, updates are available at the beginning, the middle, or the end of the delivery period.

Edit Custom Settings and create a new Preference Domain for com.citrix.receiver.nomas as shown in the below image.

Supported values: Auto: Citrix Receiver Updates set to check for updates automatically.

FollowSF: Citrix Receiver Updates check are as per policy set by Administrator on Storefront.

You can do this by right-clicking the Citrix Receiver for Mac icon in the menu bar and selecting Preferences Advanced Logging Email Log Files.

When you check for updates manually and do not find any update available, it is due to the following reasons.

This indicates that the update rollout happens at the middle or at the end of the delivery period.

Solution: You can check for updates at a later time or wait for the Citrix Receiver Updates notification.

Solution: Ensure that your network connection is working properly.

Alternatively, also verify that the firewall settings are not blocking the connection to the Citrix update server.

The following error message appears if there is an issue when downloading the update.

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Troubleshooting Citrix Reciever For Mac